Community and Participation

People need reasons to stick around beyond the tech. The goal is to create shared context and a sense of forward motion — something people want to be part of.

Decide where the community lives and keep it active with substance.

Share updates frequently and transparently — roadmap progress, setbacks, wins.

Feature builders, contributors, projects, or users using your product.

Make space for two-way participation: open questions, polls, discussions, co-creation opportunities.

✅ Checklist

Community platform(s) selected and set up
Regular content cadence planned for updates and engagement
Roles assigned for moderation and community management
Feedback loops established with product and marketing teams

⚠️ Anti-Patterns

Do not:

Let channels go dead or remain inactive
Default to one-way broadcasting with no community response
Ignore community feedback or questions
Allow toxic behavior without moderation or accountability